FAQS
Shipping
Our standard delivery timeframe is 3-7 business days, depending on your location. Expedited shipping options are also available at checkout.
Yes! We ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout..
Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.
We accept major credit cards, PayPal, and other secure payment methods displayed at checkout.
Follow us on social media and subscribe to our newsletter for the latest updates, exclusive deals, and early access to new collections.
Returns
We accept returns within 30 days of delivery for unworn and unused items with original tags. Please visit our Returns & Exchanges page for details..
To start a return, visit our Returns & Exchanges page and follow the instructions. You will receive a return label and further details via email.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect. In that case, we will cover the return costs.
Once we receive your return, refunds are processed within 5-7 business days and credited back to your original payment method.
Customer support
You can reach us via email at [support@audancedor.com] or through our contact form on the website. We aim to respond within 24 hours.
Yes, many of our products come with a warranty. Please check the product details or contact customer service for more information about specific warranties.
Once an order is placed, it’s processed immediately. If you need to make changes, please contact customer service as soon as possible, and we’ll assist you.
If your payment is declined, please double-check your payment information and ensure that your card or account has sufficient funds. If the issue persists, contact customer service for assistance.